Sensis®’ Yellow Pages® is committed to reducing its
impact on the environment

Proudly carbon neutral

At Sensis®, we're committed to playing our part in combating climate change. As part of this commitment, the Yellow Pages® and White Pages® print and online directories have received Australian Government endorsed carbon neutral certification. This has been achieved through Low Carbon Australia under the National Carbon Offset Standard (NCOS).

The carbon emissions created through the production and distribution of our directory products are offset using NCOS eligible offsets. We are also committed to reducing the carbon footprint of our business operations and products through our Green Office program and product stewardship initiatives. See about.sensis.com.au/sustainability for more information.

What’s my directory made of?

On average, 40 per cent of the fibre content of the paper is recycled paper fibre and 32 per cent is recycled timber mill waste. As far as covers, tabs and bookmarks go, on average, 30 per cent of the fibre content is recycled paper fibre and 50 per cent is recycled timber mill waste.


Are my directories recyclable?

Yes, in most areas of Australia you can recycle your directories through your usual kerbside collection service and/or commercial paper recycling service. Businesses can include old directories in your Visy paper and cardboard recycling service. Call Visy Recycling on 1300 368 479 or visit the Visy Recycling website for more information.

When we started our Directory Recycling Program in 1999, just four per cent of print directories were recycled. Since then, almost 160 million directories have been recycled or reused. Today, 98 per cent of Australians surveyed indicated they recycle or reused their old directories. This figure excludes the proportion of respondents who indicated that they did not recycle, reuse or throw their old directories in the garbage.

As well as using recycled materials in our print directories, we also recycle leftover paper materials from our production processes into things like insulation and kitty litter.

Our Partnerships

We have a number of partners we work with to support a sustainable future for Australian communities, including:

  • Planet Ark
  • Conservation Volunteers Australia
  • WPC Group - GreenSkills
  • Forest Stewardship Council (FSC)

Australian Packaging Covenant

Sensis® has been a signatory of the National Packaging Covenant since 2001. This voluntary initiative, set up by government and industry, aims to reduce the environmental effects of packaging on the environment.

Our involvement with the National Packaging Covenant is a great way for us to ensure we’re minimising the environmental impacts of the packaging that we use.